Dog Boarding Facilities in Virginia

Dwanna says:
2012-12-12 15:22:11

I paid a nice sum of money for my dog to board with Torri for 3 weeks of training. At the end she told me she had been sick a few days so she wanted to keep him another week. Then she cancelled the appointment to bring him home because she was still sick. The next appointment, without calling herself, she sent an employee to deliver our dog who told us Torri couldn't come because she had a doct... view full comment

I paid a nice sum of money for my dog to board with Torri for 3 weeks of training. At the end she told me she had been sick a few days so she wanted to keep him another week. Then she cancelled the appointment to bring him home because she was still sick. The next appointment, without calling herself, she sent an employee to deliver our dog who told us Torri couldn't come because she had a doctors appointment. The only improvement in our dogs training was that he was a little better at the 'sit' command. The employee was unable to get our dog to respond to the commands he supposedly learned and agreed that the was a problem. He promised that Torri would 'make it right'. After a clear discussion of the problem and several promises that Torri would contact me I felt confident that this would be the case and gave him the check. Two weeks later I called to remind them that they needed to contact me and had to leave a voice mail. That was three weeks ago and I still haven't heard from her. She did, however, cash my check in a timely manner. I understand life happens and people get sick. However, when you take someone's money in exchange for a service, you should provide the service or not take the money. Even her employee agreed that the service wasn't adequately provided. view short comment

Karen says:
2012-08-28 15:31:26

I brought my Standard poodle there for the first boarding @ Tori's and she practically didnt want to come home. She went to hug the employees and say goodbye before she greeted me. She obviously enjoyed her weekend there and the employees there said she had a "blast". Such a relief and she will visit again for sure. Callie says HI!

Cathy says:
2011-04-29 22:46:05

My eight month old puppy has been going to Tori's Day Care five days a week since she was ten weeks old. She is a sweet, happy,well-mannered and confident little girl and Tori and crew have been invaluable to her upbringing. "And", I am not sure what happened and do not know who you are but I think you might have misundersttod what $18/day gets you. That is the level 2 day care price, which mea... view full comment

My eight month old puppy has been going to Tori's Day Care five days a week since she was ten weeks old. She is a sweet, happy,well-mannered and confident little girl and Tori and crew have been invaluable to her upbringing. "And", I am not sure what happened and do not know who you are but I think you might have misundersttod what $18/day gets you. That is the level 2 day care price, which means your dog is not well-behaved enough to run loose with the other dogs. It must be kept in a more supervised position. It is NOT a training class or a boot camp class. I am sure you will find the reality of the cost of such things as you search for a trainer. My puppy went through basic obedience class with Tori and believe me, it was worth every penny (more pennies than $18/day). But it wasn't a magic fix. Tori taught me the cues and I practice them with the puppy every single day. Tori's day care is training based in that they practice doggy manners all day long. But actual training is specific, intense and separate. For you to suggest that Tori is incompetent (I think you referenced her inabilities) is so far from the truth it is laughable. I recommend anyone seeking daycare, training or boarding to go and meet Tori and see her operation. Judge for yourself her "abilities." I assure you, you will not be disappointed. Good luck with your dog "And." I hope you find the trainer that is perfect for him. TM, I think you have misunderstood what you hear coming from Tori's yard. The cue for peeing is "Go potty!" not "go sit down" and the cue for pooping is "Hurry up!" not "shut up." I use them constantly with my puppy and they work like a charm. She actually goes on cue. This has been invaluable on rainy days and when I am pressed for time. I also say them loud to her to make her focus on the task. Otherwise her concentration is on sniffing every inch of the ground. Thank you Tori, Curtiss, Jessie and team for all that you do. You are kind and knowledgeable, professional and friendly. What more can a dog (and responsible dog owner) ask for!! view short comment

Meredith says:
2011-04-29 16:00:34

After much debate, I pulled my sweet baby from another local daycare and decided to give Tori's K9 Adventures a try. I am one very particular and very protective pet owner and I can say without a doubt that so far my experience with Tori's is superb! I was thrilled to see that my baby attended a little birthday party for one of the other dogs 1st birthday, my dog even got to go swimming in a sma... view full comment

After much debate, I pulled my sweet baby from another local daycare and decided to give Tori's K9 Adventures a try. I am one very particular and very protective pet owner and I can say without a doubt that so far my experience with Tori's is superb! I was thrilled to see that my baby attended a little birthday party for one of the other dogs 1st birthday, my dog even got to go swimming in a small pool on a hot day last week. My dog is a large beagle/boxer mix and is very needy. She loves to play and she adapted to the new daycare without any issues. What I really love about Tori's is that they have the same mindset that I do...TRAINING! On evaluation day, I was filling out paperwork and I was watching every single move of every worker and everyone who brought their dog for daycare and I was elated when I saw the training and control that is done from the moment they take the lease. Tori and her staff are using the EXACT same cues that I have been desperately trying to teach my dog for years, but the last daycare allowed my dog to do whatever she wanted which totally disruped my training at home. I am still very new to Tori's, but so far, I love what I see and I would recommend them to anyone! view short comment

And says:
2011-04-04 15:35:47

Until yesterday, I have been with Tori from Nov 2010. Long story short my dog was attacked at the dog park in late Dec 2010. Neither Tori nor I saw a difference in his behavior until mid Jan. On the day after speaking with Tori of his fear aggression behavior I began looking into obedience training with other certified trainers. However, the next time when I spoke with Tori she convinced me that i... view full comment

Until yesterday, I have been with Tori from Nov 2010. Long story short my dog was attacked at the dog park in late Dec 2010. Neither Tori nor I saw a difference in his behavior until mid Jan. On the day after speaking with Tori of his fear aggression behavior I began looking into obedience training with other certified trainers. However, the next time when I spoke with Tori she convinced me that it wasn't that bad and since it was caught early she could do training with him if I would pay $18. She said she has worked with other aggressive animals. So since my dog was familiar with her and after a lengthy discussion, I went ahead with the plan. So for the next couple of weeks which turned into a few months, Tori were supposedly working with my dog. Almost every time I picked him up I would inquire about updates on his progress. As a responsible owner I would ask if there was anything I could do, does he need extra training, etc.... Each time she would inform me that she is working with him and that for now let her handle it. Though there was a couple of incidents of aggression and her admitting she could not determine his trigger button, I continued to let her handle it. I had recommended so many people who were pleased with her and all his friends were there that I hesitated to take him to another trainer. In the meanwhile, it seems that his aggression has not subsided though just last week she said it hadn’t gotten worse. This behavior was not evident when I took him to the park. In fact to me it seemed like he was getting comfortable again and finding a balance. However, while boarding him this past weekend I received a phone call from Tori. She told me she had spoken with her husband and decided that an extreme incident this past weekend left her with the business decision to inform me he was no longer welcomed at daycare. I totally understood the liability decision she had to make but my question is what was I paying the higher premium for and constant updates that she was working with him. I could not pick him up fast enough from a place where he was not wanted. While there, Tori of course went through the incident and her decision making process. I told her I understood the business liability but that she needed to understand my point of view and take responsibility. Had I known that according to her, “this is a daycare not a boot camp”, I would have seeked professional obedient training. I am now 3 months behind in resolving this issue with dog. She also informed me in once sentence that she did work with him but in another sentence told me she did not have time to watch him constantly. Ok, then what am I paying the extra $30 a week for? Especially when I am being told that he is receiving training. I told her I was very disappointed. She did mention she would still take him for boarding. I guess that’s the consolation since she did not offer any other assistance or referrals. But why would I since it is evident of her inabilities? If his behaviorally issues were beyond her abilities she should have informed me that he needed to go elsewhere. Now the dog is paying for her not taking ownership for her lack of actions. As a responsible owner, I will not take him to another daycare until he has been treated for his aggression. And it will take time to find a trainer. Meanwhile the poor dog is missing his friends. view short comment

Erica says:
2011-03-25 09:28:00

Tori's K9 Adventures is an amazing place and any dog/owner who has the privilege to go there should be honored. I first encountered Tori professionally (we graduated HS together) when my sister gave me her aussie puppy, i wasn't wanting another dog but she bought it and could no longer take care of it, so i had asked Tori if she would do the training he would need, so she took him for two weeks f... view full comment

Tori's K9 Adventures is an amazing place and any dog/owner who has the privilege to go there should be honored. I first encountered Tori professionally (we graduated HS together) when my sister gave me her aussie puppy, i wasn't wanting another dog but she bought it and could no longer take care of it, so i had asked Tori if she would do the training he would need, so she took him for two weeks for training and when he came home i couldn't have been happier with the results, i was amazed at how respectful and manner oriented he was and just how much he had "matured" in that short amount of time. Tori has also kept Toby for us for a long weekend when we went away so that he wouldn't have to stay locked in his crate most of the days and when we went to pick him up you could just tell how happy and excited he has to be there and didn't even really care that we were there. Tori is one of the most professional people i've ever seen, and you can honestly tell even just after talking with her for a few minutes that this is her passion, she lives and breaths this career and for someone to come on here and say she yells at the dogs, etc. etc. is absolutely obsured. Maybe instead of making assumptions about somebody you should actually go to the facility, get a tour of the place and maybe even take your dog there, and i GUARANTEE you'll change your mind about how you feel. Tori i think what you're doing is amazing, and i think you're the only person i've EVER met who loves their job as much as you do, and i'm not sure i'd even call it a job, because i know it's your life. I will continue to be a loyal customer/friend/advocate for Tori's K9 Adventures, LLC! and i have/will recommend her to EVERYONE i know :-] view short comment

Beth says:
2011-03-24 19:57:08

I cannot say enough nice things about Tori and her facility, Tori's K9 Adventures. I have been taking my dog to the facility since October '10 and the difference the facility has made in my dog's life and MY LIFE is amazing. The structure, the routine and the friendly, nice staff make the facility a place we will visit for the rest of our dog's life. I take my dog 5 days a week and when I drop h... view full comment

I cannot say enough nice things about Tori and her facility, Tori's K9 Adventures. I have been taking my dog to the facility since October '10 and the difference the facility has made in my dog's life and MY LIFE is amazing. The structure, the routine and the friendly, nice staff make the facility a place we will visit for the rest of our dog's life. I take my dog 5 days a week and when I drop her off she is "beating the door" down trying to get to her friends in the back and when I pick her up I have to "coerce her" to leave. Tori boards my dog as well and I can leave town or have a "night off" and I NEVER, EVER have to worry about how my dog will be cared for. I have used trainers and boarders in the past but Tori's is by far the best facility I have ever heard of or used. She has a solid reputation on caring passionately for her "furry clients" and it is evidenced in her interactions with their owners. She enforces good discipline and structure as well so when our dog is at home she knows how to behave. Lastly, to "TM" below, you clearly have no idea what the facility is like, who the people are and how they care for the animals. Tori would never talk to an animal that way. Your comment just proves you have no idea what you are talking about or anything about the facility. Thank you Tori and staff for all you do to care for my dog. We love you and Tori's K9 Adventures!!!!!! view short comment

Sean & Meg says:
2011-03-24 20:03:05

We are also responding to the comment posted below by TM. We are one of the many satisfied clients’ of Tori’s K9 Adventures, and we don’t appreciate such unsubstantiated claims about how they treat the dogs there. We know for a fact that Tori and her staff provide one of the best facilities around here, and they ensure that the dogs are given the environment for positive dev... view full comment

We are also responding to the comment posted below by TM. We are one of the many satisfied clients’ of Tori’s K9 Adventures, and we don’t appreciate such unsubstantiated claims about how they treat the dogs there. We know for a fact that Tori and her staff provide one of the best facilities around here, and they ensure that the dogs are given the environment for positive development. Our dog is a prime example – She just LOVES going to Tori’s and you should see the transformation she made after completing her training program. Tori and her staff are friendly, and Tori in particular is extremely vibrant and articulate which we believe are some of the vital traits any great dog trainer must possess. The facility is also well kept and clean…! We are so happy to have found Tori’s and we would not hesitate for a second to recommend her daycare to any dog owners who are in need of a place where dogs can socialize in a safe and positive environment, while also learning basic manners! view short comment

Mykka says:
2011-03-24 19:30:01

As a dog owner,lover and client also i own my own small business i was very diappointed to read what some horrible person wrote about Tori's place of business. I know for fact that the statment TM wrote is a lie my husband works directly next to Tori's business and is over there often. We also take our 1 year old pitbull there. I will addmit my dog is a handfull as anyone who knows what pitbull... view full comment

As a dog owner,lover and client also i own my own small business i was very diappointed to read what some horrible person wrote about Tori's place of business. I know for fact that the statment TM wrote is a lie my husband works directly next to Tori's business and is over there often. We also take our 1 year old pitbull there. I will addmit my dog is a handfull as anyone who knows what pitbull puppies are like they are one big ball of love and energy and Tori is the only person that i trust with my BABY. i have left sugar at one other place before and was horrified how they treated my dog and vowed never to leave her anywhere again. Then, of couse that time came when i had to find somwhere for her to go for the day because i will not leave alone all day. My husband told me how great Tori is and how she treats all the dog at her place like her own so i took sugar to meet her. With in 1minute i could tell this was the place for my baby not only was sugar all over Tori but Tori was all over sugar. When i got back to pick her up i was actually a little jelouse because my baby didn't want to leave. Tori is a true dog lover and would never treat any of her dogs bad. As stated above my husband works directly next to Tori and has never heard her yelling at the dogs. I believe that who ever wrote that horrible statement is a very unhappy person who is bored with there lives and only feel better when hurting others. Being a small business owner myself i have encounterd people who will try to hurt you only because they are jealous of what you have accomplished. I hope that whoever wrote that comment reads mine and feels stupid for trying to bad mouth such a good person and business. view short comment

Tori says:
2011-03-23 23:52:41

I am owner and operator of toris k9 adventures and this is in RESPONSE TO COMMENT BELOW.- I don't know what you think you hear or heard but I guarantee you have NEVER heard anyone of our employees tell any of the dogs to "shut up", "stop barking", or even "go sit down". (They don't recognize any of those as a cue!) I know this for a fact because I am there from open to close Mon-Fri and work with ... view full comment

I am owner and operator of toris k9 adventures and this is in RESPONSE TO COMMENT BELOW.- I don't know what you think you hear or heard but I guarantee you have NEVER heard anyone of our employees tell any of the dogs to "shut up", "stop barking", or even "go sit down". (They don't recognize any of those as a cue!) I know this for a fact because I am there from open to close Mon-Fri and work with each one of my employees on proper verbal cues! Being training based we ALWAYS use the word "QUIET" to discourage excessive barking when needed. Our clients are aware for consistency and hear us use "QUIET" daily. When used, they quiet down, which is much more welcoming to a dog coming in inspecially to a new dog that may be a little unsure already. When working with a large pack of dogs it is important to maintain a behaved playroom or else fights and scruffles can be started. Events when excessive barking occurs by everyone, is also the same events that could cause scruffles due to everyone getting extremely excited or worked up and barking all at the same thing, person, or noise. For instance, when the dogs see visitors taking tours throughout our facility everyone gets excited, or if everyones outside for potty time and somebody hears a weird noise next door and "sounds the barking alarm" for everyone. In addition to that, we try to discourage excessive barking outside out of respect for our neighbors. We try to keep our clients on the same page with what cues to use for consistency at home for them. Numerous times throughout the day a customer will enter our lobby and we have no way to know until we are paged, and mind you that you can hear EVERYTHING in the lobby from the back and I bet anyone of them would vouch to have never heard a dog be told to "shut up"! Every single dog in our care is treated with 110% respect and is taken care of as if they were our own. We have and develop a relationship with everyone of our dogs and learn to know their likes, dislikes, and what behaviors the owners are working on so we can help! Due to this extremely offensive false alcusasions, toris k9 adventures is excited to announce we will have cameras that can be viewed from your PC at any point throughout the day to view your dogs actitvity in the VERY near furture. (tentatively May 10th) If anyone has any comments, questions or concerns please feel free to call or even stop in for a visit !!! view short comment