Olde Towne Pet Resort & Spa

Olde Towne Pet Resort & Spa

  • 8101 Alban Rd, Springfield, Virginia
  • Phone: (703) 455-9000 - Phone 2: (703) 455-1799
3.3333 Star Rating
3.3333 out of 5

Based on 3 reviews.

Comments for Olde Towne Pet Resort & Spa

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Lea Owens says:
2011-05-13 09:07:07

I would just like to comment on the CEO, Leah's response. Reading that response really troubles me for it sounds very generic and uncaring (corporate like). Nowhere does she mention any time or action taken to investigate into this situation. Where is the concern for the customer? Where was the compassion? This is a red flag for me and a turn off as I look for boarding and grooming for my dog.... view full comment

Leah says:
2010-10-04 15:33:10

On behalf of the owners and staff of Olde Towne Pet Resort, we regret that we cannot please all clients, but strive to do so. All of us are passionately committed to providing excellent guardianship of pets in our care, which we have given to over 17,000 dogs and thousands of cats since our opening. We trust the reader's judgment to discern legitimate criticism from any review and invite you to ... view full comment

Tina W. says:
2010-09-20 22:14:57

Olde Towne Pet Resort (OTPR) is a beautiful facility and a great business idea. That's where the compliments end. After 7+ years of taking our small dogs there for grooming, we will NEVER take them back. We've had our concerns and hesitations about the security and care at the facility after hearing about dogs "escaping" or being "lost" while in the care of OTPR for boarding. However, after re... view full comment

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