Dog Boarding Facilities in Rhode Island

Blueye says:
2012-07-04 09:18:31

One star seems harsh but the description of "not that bad" for two stars wasn't accurate so I downgraded further. I agree with the other reviewer's comment -- Delmyra is about the money. They charge by the day, though their website is ambiguous about that with their "day in - day out" notations. So, hypothetically, if you were to drop your pet off at 11:59 p.m. and pick it up 2 minutes later at... view full comment

One star seems harsh but the description of "not that bad" for two stars wasn't accurate so I downgraded further. I agree with the other reviewer's comment -- Delmyra is about the money. They charge by the day, though their website is ambiguous about that with their "day in - day out" notations. So, hypothetically, if you were to drop your pet off at 11:59 p.m. and pick it up 2 minutes later at 12:01 a.m., you'd pay for two full days of boarding. The website leads you to believe that the "day" is a 24 hour clock so a dropoff at 10:00 a.m. on Friday and a pickup at 9:00 a.m. on Saturday is a one day charge. It's not - it's two days. Worse yet, Delmyra is conveniently closed on Sundays. So, if you leave for the weekend, you are forced to pay for four days of boarding if you drop off on Friday evening, since you cannot pick up your pet on Sunday, meaning you'll be charged for Friday, Saturday, Sunday, and Monday. Considering weekend boarding is likely a large portion of their business, the convenient Sunday closure seems to me to be nothing more than a money grab, while further inconveniencing customers who now must make arrangements to collect their pet on Monday. If you've got money to burn, go for it, but in my opinion, it's not worth the fees and it leaves a distaste in my mouth that I feel that Delmyra is taking advantage of me. view short comment

Jean says:
2009-01-24 12:59:20

In spite of all of their advertisements, this is not nearly as nice as they like to present it to be. What kind of place charges extra for more than one feeding per day and extra to play with your pets? That being said, I went along with it and paid the extra. The most discerting matter was when I was charged a 50.00 penalty fee for picking my dog up a day early. I was also charged for a full day... view full comment

In spite of all of their advertisements, this is not nearly as nice as they like to present it to be. What kind of place charges extra for more than one feeding per day and extra to play with your pets? That being said, I went along with it and paid the extra. The most discerting matter was when I was charged a 50.00 penalty fee for picking my dog up a day early. I was also charged for a full days boarding fee.My poor dog was filthy and aggitated when I picked her up. It then dawned on me that DelMyra is all about the money and not the creature comforts that they like to brag about. I wouldn't board my worst enemy there. view short comment