Dog Boarding Facilities in California

Linda Doppenberg says:
2011-01-25 00:23:53

I have used Big Basin for over ten years with four different dogs and wouldn't go anywhere else to board my dogs. Each one of my dogs was different but Gary and Peggy treated each one with compassion and professionalism.

Amanda says:
2011-01-17 23:14:15

Do NOT take your dog to this place. We boarded our dog here for 4 days and when we picked her up today she was limping. Peggy who is in charge lied about everything. We paid $5 dollars extra a day for her to be taken out on a walk, and Peggy said that she was a lp dog when they brought her out. She is not a lap dog and never has been, when she gets to go outside she runs around and wants to sn... view full comment

Do NOT take your dog to this place. We boarded our dog here for 4 days and when we picked her up today she was limping. Peggy who is in charge lied about everything. We paid $5 dollars extra a day for her to be taken out on a walk, and Peggy said that she was a lp dog when they brought her out. She is not a lap dog and never has been, when she gets to go outside she runs around and wants to sniff and run. Not sit in someone's lap. And if they had been taking her out they would have noticed her limp. She is acting like she was beat, and is being timid. Something happened in that place, and I feel horrible that I put my dog in this situation. Also they said that she ate everyday. When she got home today she has been eating like she has eaten in days. Also they keep the dogs in concrete kennels, Lilly will not eat when she has to use the bathroom, and she does not like to potty anywhere but grass. Being in a concrete cage all day, she will hold her stuff until it is unbearable. When we picked her up, they brought us the bag that we put her treats, toys, and bones in for the stay. It did not have her toys in the bag, but some other dogs stuff. They said that she must have "stolen" them from another dog. How the hell is she going to steal another dogs toy from a chain linked fence that all the dogs are seperated by? And they said that she chewed an enitre knuckle bone plus a hide bone in the 4 days. Lilly has a knuckle bone here that she has had for 2 months and still hasn't finished. Our dog was hurt at this place. They are not organized. I don't know what goes on here, but my dog will never go back. view short comment